Shipping & Returns

Shipping:

General Information:

  • All items that’s in stock will be proceed within 2 days of order and cleared of payment.
  • We will make sure all items are picked and packed with bubble wrap & or other packaging supplies, to make sure your items is carefully shipped.
  • Packages do not require any signature so packages can be left at your doorstep, some packages might come with a tracking number and some may not.
  • Hobbyexclusives will not be liable for any lost , stolen, miss-handled or miss-delivered by the carrier, once packages leaves our office. If you have a problem or concern with delivery please contact the shipping company.

(Additional Charges Will Apply )

 

Domestic Shipping:

  • Delivery times will very from city 3 – 15 days once the order has been shipped.
  • We use CANADA POST , PUROLATOR to ship either in CANADA Or USA.
  • Tracking numbers will be provided to all orders shipped within CANADA.

 

International Shipping:

  • Delivery times will very with in the USA do to customs and USPS
  • Tracking usually not provided as we use CANADA POST to ship to the USA , if tracking is required we will provide it, for a charge to customer.
  • WE DO NOT SHIP OUT SIDE OF USA OR CANADA, if you are from other country’s please email hobbyexclusives@gmail.com for arranging payment options.
  • Some countries may charge customs/ or duties fee which  Pala Enterprises (dba: hobbyexclusives.com) will not be liable for charges.

 

 

Returns:

All Sales Final but we will gladly exchange your items for any reason but will not RETURN or EXCHANGE your shipping charges. We will gladly EXCHANGE your product and won't return your item but will ISSUE a store credit.